If you have selected recycling, please ensure your existing appliance is disconnected (and defrosted where relevant) before our team arrive. Installation and recycling are available on large items (large kitchen appliances and TVs over 40”) and can be selected during the checkout process. Predicted lead time for your chosen product/s will be detailed in your basket before checkout.įor large items (kitchen appliances, large screen TVs etc.) you can select your delivery date and time during the checkout process. Products will be sent as soon as possible, but may be delayed due to supply chain pressures. There are a variety of free and chargeable delivery options for these items detailed during the checkout process. Large items (large kitchen appliances and some TVs over 40") do not qualify for standard delivery. Renewal Prices: may be higher than the price for the initial term and are subject to change.Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here or at 84.When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before.įree Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only).Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete.Standard delivery is free on small items over £49 ex VAT. Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions.For annual subscriptions, they are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before.
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